Hardware Quality Assurance Associate (Tacoma, WA)

Pay: $23-$27/hr

Schedule: Mon-Fri | 6:00am-2:30pm

The Quality Assurance Associate plays a critical role in ensuring the highest standards of quality for all orders picked for delivery at our storage facility. This position is responsible for conducting detailed inspections, maintaining accurate records of all orders, and identifying areas for improvement in our quality assurance processes. The ideal candidate will possess a keen eye for detail, strong organizational skills, and a commitment to excellence.

FLSA: Non-Exempt

Reports to: Senior Operations Leader – Doors

Date: April 2024


  • Order Inspection: Conduct thorough inspections of all orders picked for delivery to ensure they meet the specified criteria, including product quality, quantity, and packaging standards.
  • Log Maintenance: Maintain accurate and detailed logs of all inspections, findings, and corrective actions taken. Ensure the integrity and confidentiality of quality assurance records.
  • Process Improvement: Identify and report any issues or discrepancies in the picking and delivery process. Collaborate with the operations team to develop and implement corrective actions and continuous improvement strategies.
  • Compliance: Ensure all quality assurance activities comply with company policies, industry standards, and regulatory requirements.
  • Team Collaboration: Work closely with the operations and inventory teams to align quality assurance practices with overall facility objectives. Provide feedback and training to staff on quality standards and procedures.
  • Reporting: Prepare and present regular reports on quality assurance metrics, challenges, and improvements to the Quality Assurance Manager and senior leadership.


  • High school diploma or equivalent; associate degree or higher preferred.
  • Previous experience in quality assurance or a related field, preferably within a warehouse or storage facility environment.


  • Strong attention to detail and ability to identify inconsistencies and errors.
  • Excellent organizational and record-keeping skills.
  • Ability to work independently and as part of a team.
  • Strong communication and interpersonal skills.
  • Proficient in the use of computers and standard office software, with the ability to learn new systems quickly.


  • Safety and Security: Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Attendance/Punctuality: Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time. 
  • Dependability: Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Adaptability: Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.


The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • This position requires the ability to stand, walk, and move within the storage facility for extended periods.
  • The Quality Assurance Associate may be required to lift or move products and materials as part of the inspection process.
  • Flexibility to work different shifts, including weekends and holidays, may be required based on operational needs.


The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Exposure to moving mechanical parts  
  • Exposed to vibration from machines
  • Noise level is loud and ear protection is available
  • Employees may be exposed to hazardous chemicals in the workplace
  • Sawdust is always present and eye protection is always required


Frontier Door and Cabinet’s Safety Program and all established safety rules must be followed, and equipment used where required.  This will include safety glasses, safety shoes, and hearing protection (when needed) while on the production floor. 

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