Door Shop Operations Coordinator (Tacoma, WA)

CAREERS

Door Shop Operations Coordinator (Tacoma, WA)

Pay: $30.00 – 34.00 Per Hour

The Door Shop Operations Coordinator is a hands-on, shop-floor role (not a supervisor/manager position) responsible for machine readiness, material and job verification, work order/ERP accuracy, production flow, quality enforcement, and basic inventory/safety discipline to prevent downtime, scrap, and rework.

Success in this role requires GRIT—the persistence, accountability, and resilience to push through friction, hold standards, and close the loop when conditions are imperfect. This role begins focused on Tacoma door production; expanded scope and responsibility may be earned based on demonstrated performance, judgment, and GRIT.

Regularly interfaces with upstream and downstream functions to resolve conflicts in priorities, information, or readiness that impact door production.

WHAT SUCCESS LOOKS LIKE

Machines run with minimal preventable downtime
Jobs are ready when machines are ready
Quality issues are identified early, not after scrap or rework
Production data accurately reflects physical reality
Daily execution issues are resolved without constant leadership intervention

ESSENTIAL DUTIES AND RESPONSIBILITIES

Maintain real-time awareness of door shop production status, including what is running, queued, and blocked, and take action to keep work moving.
Ensure machine readiness and uptime by confirming required inputs are available (materials, work orders, tooling/setup, documentation) before production begins.
Verify materials are correct, complete, and properly oriented prior to machining; identify and resolve shortages, mismatches, or defects early.
Coordinate job preparation and sequencing to protect machine utilization and prevent bottlenecks; ensure special operations (e.g., cutouts, metal boring, glazing prep) are completed in advance.
Perform routine shop floor walkthroughs (minimum hourly) to confirm machining accuracy, setup consistency, workmanship, and adherence to quality standards; address quality drift immediately.
Ensure operators accurately record completed work and production activity; drive timely and accurate work order closure in Agility (or applicable ERP).
Identify and correct gaps between physical production progress and system data, escalating recurring issues and tracking them through resolution.
Build and distribute daily production priorities/lists in alignment with the 1–2 week production schedule and current constraints.
Ensure daily production communication rhythms (e.g., stand-up huddles) by clarifying priorities, surfacing constraints, and confirming readiness.
Conduct weekly cycle counts and ensure adherence to inventory control processes, including proper use/collection of Kanban cards and related replenishment signals.
Ensure scrap documentation and substation tickets are completed accurately; help identify root causes and prevent repeat issues.
Enforce safety standards, housekeeping expectations, and shop policies through consistent presence and immediate correction of unsafe or noncompliant conditions.
Maintain an organized, clean, and efficient production environment that supports quality, safety, and flow.
Communicate clearly and directly with operators and operations leadership to surface risks, recommend actions, and drive follow-through to completion.
Has authority to pause or redirect production when readiness, quality, or safety standards are not met, and to escalate unresolved issues with clear recommendations.
Exercises judgment to resolve routine execution issues independently and escalates only when scope, safety, cost, or schedule risk exceeds defined thresholds.
Actively manages short-horizon execution (same day through two weeks out) to prevent avoidable disruptions to production flow.
Perform other duties as assigned to support door production performance and operational discipline.

Education and experience

High school diploma or GED required; additional technical training, trade school, or college coursework in manufacturing, operations, or related field preferred.
2+ years of experience in a manufacturing, production, warehouse, or shop-floor environment preferred; door, millwork, cabinetry, or CNC/wood products experience is a plus.
Experience supporting production flow, job prep, material staging, quality checks, or inventory control in a fast-paced environment preferred.
Familiarity with work orders, routers, bills of material, cycle counts, Kanban/replenishment systems, and/or ERP/MRP systems (Agility or similar) preferred.
Working knowledge of shop safety practices and the ability to consistently enforce safe work standards; forklift/material handling experience a plus.
Demonstrated reliability, accountability, attention to detail, and the ability to follow through to completion in a production setting.

SKILLS AND ABILITIES

Strong operational discipline and follow-through; consistently completes tasks and closes loops without needing constant direction.
High attention to detail with the ability to spot shortages, mismatches, orientation issues, and quality drift before they become downtime or rework.
Working understanding of production flow and job readiness (materials, documentation, setup, sequencing) in a shop-floor environment.
Ability to prioritize rapidly, manage multiple moving jobs, and keep machines running by removing constraints.
Comfortable holding standards and addressing issues directly and professionally, even when conversations are uncomfortable.
Clear, concise communication skills—able to coordinate with operators, leads, and leadership to drive action and alignment.
Basic to intermediate computer skills, including accurate data entry and comfort working in ERP/work order systems (Agility or similar).
Strong organizational skills; able to create and maintain daily production lists, track status, and document issues.
Quality mindset with the ability to verify workmanship, setup consistency, and machining accuracy against defined standards.
Safety-first approach; able to recognize unsafe conditions, reinforce policies, and maintain a clean, organized work area.
Uses disciplined processes and escalation—not heroics—to maintain consistent, repeatable production performance.
Physically able to work on the production floor daily (standing/walking, bending, lifting typical shop materials as required).
Demonstrated GRIT: dependable, proactive, resilient, and solutions-oriented under pressure.

QUALIFICATION REQUIREMENTS

The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Use of hands to finger, handle or feel objects, tools, or controls; and talk and hear. Specific vision abilities required by this job include close vision, particularly reading that may be very fine print.
The employee should be able to consistently lift and/or move materials weighing up to and exceeding 50 lbs, with or without reasonable accommodation.
Standing and walking the production floor for extended periods throughout the day; sitting intermittently for planning, documentation, and system work.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exposure to moving mechanical equipment.
Exposed to vibration from machines.
Noise level is loud and ear protection is available.
Employees may be exposed to hazardous chemicals in the workplace.
Sawdust is always present and eye protection is always required.

SAFETY EQUIPMENT

Frontier Door and Cabinet’s Safety Program and all established safety rules must be followed, and equipment used where required. This will include safety glasses, safety shoes, and hearing protection (when needed) while on the production floor.

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CAREERS