Quality Control Associate (Tacoma, WA) – Frontier Door & Cabinet

CAREERS

Hardware Quality Assurance Associate (Tacoma, WA)

Pay: $21.00 – 26.00 Per Hour

Schedule: Monday – Friday | 6:00 AM to 2:30 AM (Overtime depending on business needs)

The Quality Assurance Associate plays a critical role in ensuring the highest standards of quality for all orders picked for delivery at our storage facility. This role involves performing thorough inspections, maintaining precise records of all orders, and identifying opportunities for enhancing our quality assurance processes, with a particular focus on order picking. This role will need to work the assigned shift, including any mandatory overtime.

Frontier Door and Cabinet is a premier provider of interior and exterior door products and high-quality cabinets for the commercial construction industry. With over 25 years of experience, we are the leader in commercial and multi-family residential doors, cabinets, and hardware. Our commitment to excellence, transparency, integrity, and respect guides everything we do. We offer a supportive work environment where personal growth and continuous improvement are encouraged. Join us in our mission to deliver top-notch products and customer service from concept to completion.

FLSA: Non-Exempt

Reports to: Quality Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conduct thorough inspections of all orders picked for delivery to ensure they meet the specified criteria, including product quality, quantity, and packaging standards.
Maintain accurate and detailed logs of all inspections, findings, and corrective actions taken. Ensure the integrity and confidentiality of quality assurance records.
Identify and report any issues or discrepancies in the picking and delivery process. Collaborate with the operations team to develop and implement corrective actions and continuous improvement strategies.
Ensure all quality assurance activities comply with company policies, industry standards, and regulatory requirements.
Work closely with the operations and inventory teams to align quality assurance practices with overall facility objectives. Provide feedback and training to staff on quality standards and procedures.
Prepare and present regular reports on quality assurance metrics, challenges, and improvements to senior leadership.
Maintain regular and reliable attendance, arrive on time for scheduled shifts, and adhere to the company’s attendance policies and procedures.
Other duties as assigned.

EXPERIENCE AND EDUCATION

High school diploma or equivalent; associate degree or higher preferred.
Previous experience in quality assurance or a related field, preferably within a warehouse or storage facility environment.
Previous experience with order picking and receiving.
Previous forklift operation experience required.

SKILLS AND ABILITIES

Strong attention to detail and ability to identify inconsistencies and errors.
Excellent organizational and record-keeping skills.
Ability to work independently and as part of a team.
Strong communication and interpersonal skills.
Proficient in the use of computers and standard office software, with the ability to learn new systems quickly.
Commitment to maintaining a safe working environment.
Ability to work schedule as assigned.

QUALIFICATION REQUIREMENTS

The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position requires the ability to stand, walk, and move within the storage facility for extended periods.
The Quality Assurance Associate may be required to lift or move products and materials as part of the inspection process.
Flexibility to work different shifts, including weekends and holidays, may be required based on operational needs.

work environment

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Exposure to moving mechanical parts.
Exposed to vibration from machines.
Noise level is loud and ear protection is available.
Employees may be exposed to hazardous chemicals in the workplace.
Sawdust is always present and eye protection is always required.

SAFETY EQUIPMENT

Frontier Door and Cabinet’s Safety Program and all established safety rules must be followed, and equipment used where required. This will include safety glasses, safety shoes, and hearing protection (when needed) while on the production floor.

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